Considering the price paid, and the condition of the components, I’m ok with the packaging method that TRIFOX used, as I’ve paid for a bike and not necessarily the printed marketing on the exterior of the box, or the professional packaging methods typically incorporated at the customers expense. All components were wrapped thoroughly in a plastic foam roll, and protected the parts within very well, no apparent damage found. The order arrived in a single box, and like every other video out there, the carboard box looked inconspicuous and crushed beyond the normal profile of a box, I was definitely concerned about the integrity of the components within. Order placed April 2, received the bike and some other components May 14. A word of caution, customer service is extremely disappointing, long delays in product shipping and arriving, and thus far, missing some key components – ie wheelset. I completed a quick risk assessment and elected to order the X10 in medium Red/Carbon, despite the risks associated without physically inspecting and dealing with a local bike shop. But the question I keep having needs an aerodynamics expert – for the average rider does aero design add anything at all with these lower power outputs? I have now reverted to round tube titanium bikes with which I can build a bike around 17 lbs. Since the normal rider seldom exceeds 250 watts top output, does aero design actually make any significant gain over the older steel tube bikes with a tube diameter so much smaller? I had a serious concussion about 14 years ago which destroyed a good deal of my memory so I had to start from scratch again learning about bikes again and went through everything from my old Basso Loto to Trek top of the line bikes with those crappy BB90’s. So here is something that the Great Hambini should address. But I am passed often enough by younger riders that think that they gain an advantage by aero designs.
I have discovered that I cannot tell the difference in climbing between a 20 lb bike and a 16 lb bike.
#Trifox 150 pro
So beware that if you have a problem the after sales service and customer care is not what it should be.OK, here you and I are, not pro riders. Shame really as they’re not bad wheels for the money. I decided to cut my losses, keep the wheels and try to sell them on.
The upshot is that I risk losing my money and being substantially out of pocket. They want me to send the wheels back at my expense and they stipulate that they take no responsibility for loss or damage. When I finally managed to get them to understand the problem they agreed to send me the wheels I had ordered but asked me to resell their wheels and they were going to charge me!! I declined their offer and eventually they agreed to a refund given that they hadn’t actually got 23mm wheels and we’re going to get them manufactured but couldn’t tell me how long this would take. When I emailed them they eventually responded that 23mm and 25mm tyres fit all of their wheels!! They completely misunderstood the issue. I ordered the 23mm wheels as I have very limited brake clearance on my bike not an uncommon problem with TT and Tri bikes. On the face of it they looked good value and they advertised the wheels with an external rim width of either 23mm or 25mm. I ordered a set of carbon wheels for my TT/Tri bike.
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